About Us
1. Who are we?
- We are an e-commerce company specializing in laptop batteries, established in 2011.
- Our founder, Jack King, worked at a laptop battery factory for three years, gaining familiarity with the production, assembly, and testing of laptop batteries.
- After establishing the company, we entered into supply partnerships with dozens of battery manufacturers and distributors, selling thousands of laptop battery models worldwide via online platforms.
2. About Kaufen-Akku.DE:
- This is a multilingual laptop battery website targeting Germany, the rest of Europe, the UK, and USA.
- All laptop battery prices and order settlement amounts on this website are in Euros.
- The website supports payments via PayPal and VISA or MasterCard credit cards.
- All orders come with a package tracking barcode.
3. What are our advantages? Why buy laptop batteries from us?
- With a vast range of battery models and a massive warehouse, we can supply everything from legacy and cutting-edge batteries to cost-effective, replacement, and even custom-made options.
- With an experienced battery testing team and advanced testing equipment, we can re-test battery performance prior to shipment to ensure quality.
- Proprietary order management and after-sales service systems, backed by over 14 years of extensive service experience.
- High-quality battery products selected based on actual order data and after-sales service data.
4. What discounts and quality guarantees are offered when purchasing laptop batteries from this site?:
- 1-year quality guarantee.
- Free refund within 30 days if not satisfied with the quality.
- The larger the purchase quantity, the greater the discount.
5. The order placement process:
- Standard procedure: Add to cart --->> Manually enter the delivery address --->> Check out And Pay --->> OK
- Streamlined Process: Check out with PayPal Button --->> Choose the delivery address --->> Check out And Pay --->> OK
- Please provide the machine model when placing an order.
6. What are the benefits of re-testing the battery before shipment?
- Checking the battery level helps prevent the battery from entering a locked state. Charging the battery to 40%-50% before shipment ensures greater safety during transport.
- The battery's charge and discharge performance can be re-verified to prevent customers from receiving defective batteries.
- Our more than a decade of sales experience has proven that re-testing batteries before shipment is the most effective way to reduce complaint rates and improve customer satisfaction.
Our Contact Information
If you have any question on our website or products, please do not hesitate to contact us, we will reply you in 1 min to 48 hours.
Email: 
Our office hours is 9:00 am - 6:00 pm PT